Volunteer with the HBA

 

The Hospital Broadcasting Association are currently seeking volunteers for a variety of roles within the organisation.

 

If you would like to volunteer for a national charity, increase your experience, add great value to your CV and give something back, we may have a position suitable for you. These roles are not just open to those in hospital broadcasting, anyone can apply. If you feel you can support us with one of our vacancies and can dedicate time to our organisation, we'd love to hear from you.

We are advertising these vacancies via volunteer recruitment site do-it.org. Please click this link to apply and you will be taken to the relevant page where you can find out more about the positions and apply.

Our current vacancies are as follows:

MEMBERSHIP MANAGER | TRAINING MANAGER | VOLUNTEER MANAGER | SPECIALIST ADVISOR | CONFERENCE TEAM MEMBER | STAKEHOLDER RELATIONSHIP MANAGER


 

Membership Manager

The role of the Membership Manager is to co-ordinate the association’s membership subscription process. The role provides advice and guidance to associates and volunteers at member stations in respect of renewing subscriptions. In addition the role requires active promotion, with assistance from the Communications Executive, to engage with non-member stations and potential associates to encourage membership of the association. It is expected that the Membership Manager will have good computer literacy and the ability to meet deadlines.
Good interpersonal, written and verbal communication skills are required as the post holder represents the association in this frontline role.


Specific Responsibilities

  1. To maintain members records using the Association’s designated database and in accordance with the Association’s Data Protection policy
  2. To prepare, dispatch and follow up all membership renewals at the appropriate time(s)
  3. To provide details of local stations to members of the public interested in volunteering at a hospital broadcasting service
  4. To promote membership of the Association to non-member stations and potential associates
  5. To work closely with the Treasurer regarding the collection of subscriptions received
  6. To account for, and deposit, subscription cheques received from associate and member stations

If you are interested in this position and would like further information or to apply, please contact the Corporate Services Executive, Mike Sarre on 0300 121 0500 or email mike.sarre@hbauk.com


 

Training Manager

The role of the Training Manager is to handle the learning and technical development of the association’s membership.

Trainers equip volunteers with the knowledge, practical skills and motivation to carry out related tasks. The Training Manager can either deliver the training or arrange for internal or a third party to HBA trainer to do it.

Training and development officers from the team help with the ongoing, long-term improvement of the memberships' skills, enabling them to fulfil their potential within hospital broadcastings objectives. The Training Manager is required to be strategic rather than reactive, assessing the skills and knowledge within the organisation and determining what training is needed to grow and retain these skills. Reporting to the Member Support Executive, the Training Manager is responsible for ensuring the delivery of the following activities:

  1. identifying training and development needs within the organisation through analysis and regular consultation with Executive and membership;
  2. develop and maintaining training and technical support initiatives based on the needs of the organisation and its members;
  3. working in a team produce programmes that are satisfactory to all relevant parties in an organisation, such as operational managers, members and Trustees at board level;
  4. consideration of the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programme is important;
  5. developing effective induction programmes;
  6. potentially producing training materials for in-house courses;
  7. managing the delivery of training and development programmes and devising a training strategy for the organisation;
  8. monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
  9. ensuring that statutory training requirements are met;
  10. evaluating training and development programmes;
  11. amending and revising programmes as necessary, in order to adapt to changes occurring in the environment;
  12. helping Executive and membership solve specific training problems, either on a one-to-one basis or in groups;
  13. Developing, facilitating and maintaining external relationships with national and international partners
  14. keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
  15. having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages;
  16. researching new technologies and methodologies in workplace learning and presenting this research.

Experience:

The following, whilst not essential, would be beneficial:

  1. Project management
  2. Demonstrable experience of delivering to organisational goals
  3. Experience of development and delivery of training and advisory in similar domain
  4. Experience of service delivery and development
  5. Experience of working in partnership with other organisations including governments, NGOs and other service providers
  6. Team management and other resource management experience

If you are interested in this position and would like further information or to apply, please contact the Member Support Executive, Graham Medhurst on 0300 121 0505 or email graham.medhurst@hbauk.com


 

Volunteer Manager

 

The HBA is the national charity that supports and promotes Hospital Broadcasting in the UK. We currently have over 200 individual broadcasting stations, representing 1000s of volunteers. We wish to recruit extra volunteers at the national level to support our members' needs and allow us to complete a strategic review which is in progress. We are looking for individuals that can bring us recruitment skills.

We need you to initially work with executives team to fill several posts by a volunteer recruitment drive using both internal and external sources. We are then looking to bring our volunteer induction and support up to scratch. You will oversee and develop the skill set of new and existing volunteers and enhance HBA's volunteering policies and documentation.

By joining us you can complement our existing team, completing the team by filling the remaining posts that require filling. You will join a motivated team and will get the satisfaction of working with a national charity and seeing genuine progress with the new resources you put into the post.

It will be an opportunity to meet new people, making introductions as you seek out and place new recruits. You’ve got the autonomy to work as an individual with all the social benefits of being part of a team.

You'll also enjoy the thrill of closing a deal - because it is exciting. The fact that you have found a candidate, taking them through the interview process and they have accepted the post will bring enormous satisfaction. After some initial activities to get up to speed the role should require a commitment of a couple hours a week of your time.

However, for this commitment, it'll give you the joy of knowing you played an active role in helping change someone’s life for the better, making it one of the most rewarding activities you can have.

If you are interested in the role please make contact with Graham Medhurst, Trustee on 0300 121 0505 or graham.medhurst@hbauk.com. If the thought of this opportunity interests you please give us your details so we can make contact for an initial chat about the opportunity.


 

Specialist Advisor

 

HBA’s Specialist Advisors provide advice and guidance to volunteers at member stations, within the agreed specialist area of knowledge.

They do this by responding to enquiries via the website support forum, email and telephone, developing/maintaining a knowledge base of FAQs on the website, writing guidance documents, and moderating the support forum, pointing enquirers at the knowledgebase where appropriate, and updating the knowledge base to include answers to appropriate questions that are asked in the forum, or by phone/email.

We currently have volunteer vacancies covering, Fundraising, Licencing and Patient Entertainment System Providers. This role will require the Specialist Advisor to; assist in identifying appropriate topics for face-to-face or distance learning opportunities and, if possible, to help to develop or even provide this training material.

In addition, the Specialist Advisor will liaise with the appropriate stakeholder relationship managers to ensure that members’ concerns are conveyed to external stakeholders, and information about/from stakeholders is conveyed to members, in answers to direct questions and/or via FAQs / longer-form guidance.

The Specialist Advisor is responsible for:

  • Answering email/telephone enquiries from volunteers at member stations, within the agreed specialist area of knowledge. Replies are to be sent within 72 hours or enquiries being made; if this needs to be a holding reply, it should state by when the full answer will be provided, and that answer should be provided by that self-imposed deadline, or an explanation and updated time provided.
  • Developing and maintaining a website-based knowledgebase of frequently-asked questions, within the agreed specialist area of knowledge.
  • Contributing and drafting guidance documents on specific topics, within the agreed specialist area of knowledge, where the topic requires longer-form advice to be provided.
  • Moderating agreed areas within the peer-to-peer support forum on the website.
  • Working with the Training Manager to identify topics, from within the agreed specialist area of knowledge, that could be developed into training packages – either distance-learning or face-to-face.

If you are interested in the role please make contact with Graham Medhurst, Trustee on 0300 121 0505 or graham.medhurst@hbauk.com.


 

Conference Team Member

 

The role of the Conference and Awards Team Member is to work with a team of volunteers to deliver HBA's National Conferences, and the National Hospital Radio Awards. This role reports to the Conference and Awards Manager. This role will require the Conference and Awards Team Member to work as part of a small team to meet the HBA objectives regarding the annual conference and national awards.

The ideal volunteer will be a self-starter and will be able to work unsupervised whilst meeting expectations and tight deadlines. Attendance at our March event would be advantageous to ensure a smooth delivery of our prestigious event. Good analytical and IT, as well as excellent interpersonal skills, are essential for this rewarding volunteering position.

The Conference and Awards Team Members will be allocated specific roles and responsibilities to ensure the delivery of our events, from the following:

  • Organising, scheduling and delivering the national Hospital Broadcasting Association Conferences each year.
  • Assist the HBA’s objective of “promoting the highest technical and artistic standards” in hospital radio by staging the annual National Hospital Radio Awards at the Association's national conference.
  • Contribute to considering venues for conferences in varying regions, with due regard for disabled access and health & safety.
  • Assist with inviting awards entries through member stations.
  • Co-ordinate for said entries to be judged impartially.
  • Arrange the distribution of trophies and certificates to winning stations.
  • Co-ordinate to provide a trade exhibition at conferences and to encourage exhibitors.
  • Contribute to the production and distribution of publicity material and delegate documents to encourage delegate bookings and provide full information for delegates
  • Liaise with the Public Relations Manager, Webmaster and the Editors of the Members’ Newsletter and “On Air” with a view to promoting and publicising conferences and awards.
  • Administer bookings and maintain clear and accurate records of all monetary transactions.
  • Liaise with the Training Manager in the delivery of training sessions during the conference.
  • Assist by liaising with relevant Relationship Managers to organise stakeholder participation in the events.

If you are interested in the role please make contact with Julie Cox, Conference & Awards Manager on 0300 121 0513 or Julie.cox@hbauk.com


 

Stakeholder Relationship Manager

 

Reporting to the Stakeholder Relationships Executive, the role of a National Stakeholder Relationship Manager takes responsibility for the HBA’s relationships with key stakeholders outside of the hospital broadcasting community, within each of the four home nations. This role will require the National Stakeholder Relationship Manager to develop and lead on the strategic relationships with the Associations’ key stakeholders. The National Stakeholder Relationship Manager will represent the Association and therefore volunteers will be expected to have good interpersonal and IT skills and be able to work within a small team of fellow volunteers.

The National Stakeholder Relationship Manager is responsible for:

  • Taking the lead for managing HBA’s relationships with stakeholders outside of the hospital broadcasting community, which depending on role, will include:
  • Government and parliamentarians
  • The Scottish Parliament and the Welsh and Northern Ireland Assemblies, and the devolved administrations
  • Charity regulators
  • Ofcom
  • The NHS (in all four home nations)
  • Intellectual Property Rights owners and their representative bodies, including PRS for Music, PPL, IRN, the BBC
  • The radio industry, including BBC and commercial radio, the Community Media Association, the Radio Academy
  • Bedside entertainment systems providers
  • Providing reports to the Stakeholder Relationships Executive as requested.

The Stakeholder Relationship Manager will be working with:

  • the other Stakeholder Relationship Managers, to ensure that consistent messages are being delivered to all external stakeholders;
  • the Specialist Advisors, to ensure that members concerns are understood, considered, and appropriately communicated to stakeholders;
  • Specialist Advisors and members of the communications team, to ensure that information from and about stakeholders and the services they provide is made available to members through appropriate channels; and
  • with the Campaigns team to ensure that the relationship with any stakeholder is not inadvertently compromised as a result of a public campaign by the HBA.

Working at all times towards the strategic aims and annual targets set by the Trustees.

If you are interested in the role please make contact with Darran Huish, Stakeholder Relationship Executive on 0300 121 0508 or darran.huish@hbauk.com